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Rate Limits

Requests over a limit return 429 Too Many Requests with Retry-After. Wait that many seconds, then retry the same request. Add jitter if many workers retry at once.

Request Limits​

LimitValue
Requests600 per minute per client, unless agreed otherwise
Submits30 per minute per client
Token requests30 per minute per client, and 300 per minute per IP address
Failed token requests30 per minute per client ID, and per IP address

Contact Amorphous to raise your request limit.

Size Limits​

LimitValue
Documents per add request100, and 10 MiB in total
Inline text1 MiB per document
File upload25 MiB per document
Documents per batch1,000
Page size50 by default, 100 maximum
Metadata20 keys, 500 characters each
Unsubmitted batchCancelled after 7 days

Processing Capacity​

Your organization processes up to 50 documents at a time unless agreed otherwise. A larger batch is accepted on submit, and its documents start as capacity frees up. Watch counts.pending fall as documents start. Test mode uses the same cap.